Services for Customers

Your revenue success is our priority, which is why we have a customer-first approach to helping you implement our business software, drive user adoption, and support your business needs.

white cup for customers support information

We speak your lingo.

White Cup software training resources technical support

Whether you need software training resources, technical support, a new data report for your team, or insight into how other businesses are succeeding with White Cup solutions, we have a team of experts here to listen – and we speak your lingo. Our team members bring a service-first attitude as well as expertise in our products and your industry to every conversation.

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Professional Services

Our Professional Services team is your partner for improving your revenue performance with White Cup software solutions. Both during and after your implementation, we provide consultative and operational support tailored to your business to ensure your objectives are met. 

Upgrades and Implementation Services

Achieve your revenue performance goals with our solutions. Our Processional Services team of experts will work with you to implement the solution or get your team using the latest features in the solution.

Advanced Configuration

Continue to take advantage of all that is available in our solutions. Our team will enable your team to take the next step in your solution usage by taking advantage of the advanced configuration available.

Managed Services

Have an advantage over your competition with a team of solution and industry experts right at your fingertips. Our Managed Services programs offer ongoing assistance on all projects big and small, letting your team focus on activities that will drive revenue. Managed services packages allow you to outsource your software administration to us, the experts who built it, with no surprise billing for consulting services or project work.

Resources for Customers


Submit a support ticket or access training documentation, videos, recorded webinars and user manuals on our support portal. Customers can also contact Support directly via phone number and email.
Visit Support Portal

Training Portal

Register for role-based learning courses to onboard new users to get better at using White Cup business analytics tools.
Visit Training Portal

Ideas Portal

Share your suggestions for improving White Cup products through our Ideas portal, available for designated customer representatives. Customers can reach out to Support to access the portal.
Visit the Ideas Portal
Revup 2022 White Cup User Conference

White Cup User Conference

RevUp 2022

Free Virtual Conference
Recordings are now available!

RevUp is White Cup’s annual user conference — this year it was free and virtual to all customers, with dedicated tracks for our distributor and office technology customers. Learn from industry experts and thought leaders and unlock even more value out of your CRM, BI, and Pricing products.

Contact White Cup

Are you a customer that needs help? Contact us and your Customer Account Manager will be in touch shortly.
Contact Us