Analytics and KPIs to Manage Supply Chain Disruptions

Webinar Recording:

The challenges distributors faced these past two years are setting the agenda for 2022 – supply chain, shifting customer and workforce dynamics, margin pressures, and more. Brian Friedle of White Cup and Tom Gale of MDM explored the analytics and KPIs helping distributors manage supply chain disruptions. Learn how distributors can become more proactive and predictive in managing market instability.

They covered the critical elements of business intelligence tools – inventory analytics, revenue management, customer engagement, and more. They also looked at the most meaningful KPIs high-performance distributors are using in 2022 – metrics for customer service, cost-to-serve, sales, and cash cycles. Agility in 2022 is being defined by having real-time visibility into every critical part of the business to make faster and better-informed decisions.

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Brian Friedle Profile Image
Brian Friedle VP Business Development, White Cup
Tom Gale CEO MDM profile image
Tom Gale CEO, Modern Distribution Management

Brian Friedle is the Vice President of Business Development at White Cup. He joined White Cup, formerly MITS, in 2017 as the Vice President of Operations. Brian enjoys working with people and brings the experience of 13 years as president of an electrical distributor, Motors and Controls Corp, to his interactions in the software world.

Tom Gale is CEO of Modern Distribution Management, a market research and media company that provides market intelligence resources to distribution executives and industrial product marketers. Since 1967, MDM has helped leaders build better businesses as the definitive resource for distribution management best practices, benchmarking, trend analysis, and market intelligence through its research, market analytics, reports, and conferences.

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